Privacy Policy – Velora Research

Effective Date: August 24, 2026

1. Introduction

Velora Research (“we,” “us,” or “our”) operates veloraresearch.com. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website, create an account, communicate with us, or place an order.

2. Information We Collect

Information You Provide Directly

We may collect information that you voluntarily provide, including:

Name, email address, and phone number
Billing and shipping addresses
Account credentials if you create an account
Order and transaction information
Communications you send to us, including emails, support requests, and contact-form submissions

Payment Information

Payments are securely processed by third-party payment providers. Velora Research does not directly store or have access to your complete payment-card details.

Information Collected Automatically

When you interact with our website, we may automatically collect:

IP address
Browser type and operating system
Device information
Pages visited and time spent on those pages
Referring URLs
Website interactions and general usage data
Cookies and similar tracking technologies, as described in Section 6

3. How We Use Your Information

We may use the information we collect to:

Process, fulfill, and deliver orders
Provide order confirmations, shipping notifications, and customer support
Communicate with you about your orders, account, or inquiries
Send promotional emails or text messages when you have expressly opted in
Improve our website, products, services, and customer experience
Detect and prevent fraud, unauthorized activity, and security threats
Maintain the security and functionality of our website
Comply with applicable legal and regulatory obligations

You may unsubscribe from promotional communications at any time.

4. Sharing Your Information

Velora Research does not sell or rent your personal information.

We may disclose information to the following parties when reasonably necessary:

Service providers: Payment processors, shipping carriers, website-hosting providers, analytics providers, email-delivery services, SMS platforms, and other companies that help us operate our business
Legal and regulatory authorities: When disclosure is required by law, subpoena, court order, or another valid legal process
Protection of rights: When necessary to protect Velora Research, our customers, or others from fraud, security threats, unlawful activity, or harm
Business transfers: In connection with a merger, acquisition, financing, reorganization, sale of assets, or transfer of all or part of our business

Service providers are authorized to use personal information only as necessary to perform services on our behalf and are expected to protect it appropriately.

5. Data Security

We use reasonable administrative, technical, organizational, and physical safeguards designed to protect personal information against:

Unauthorized access
Loss or alteration
Misuse or disclosure
Fraudulent or unlawful activity

However, no internet transmission or electronic storage system is completely secure. Although we work to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Maintain essential website and shopping-cart functionality
Remember your preferences
Personalize your browsing experience
Analyze website traffic and performance
Understand how visitors interact with our website
Improve website usability and features

You can control or disable cookies through your browser settings. Disabling cookies may prevent certain website features from functioning correctly.

7. Third-Party Links

Our website may contain links to websites or services operated by third parties. Velora Research does not control and is not responsible for the content, security, or privacy practices of those third parties.

We encourage you to review the privacy policy of any third-party website before submitting personal information.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Request access to the personal information we maintain about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information
Request a portable copy of your information
Restrict or object to certain uses of your information
Opt out of marketing emails or SMS communications

To submit a privacy request, contact us at support@veloraresearch.com. We may need to verify your identity before completing certain requests.

9. Children’s Privacy and Age Restriction

Our website and products are intended only for individuals who are at least 18 years old. We do not knowingly collect personal information from anyone under the age of 18.

If we learn that we have collected personal information from a minor, we will take reasonable steps to delete it promptly. A parent or legal guardian who believes a minor has provided information to us may contact support@veloraresearch.com.

10. SMS Communications

By providing your phone number and actively selecting an SMS opt-in checkbox, you consent to receive text messages from Velora Research. Messages may include:

Transactional messages: Order confirmations, payment reminders, shipping notifications, and delivery updates
Restock alerts: Notifications when previously unavailable products become available
Promotional messages: Occasional discounts, offers, and product announcements

Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance.

Consent to receive SMS marketing messages is not a condition of purchase. The SMS consent checkbox is not preselected and requires your affirmative action.

Velora Research does not sell, rent, or share phone numbers or SMS opt-in consent information with third parties or affiliates for their own marketing or promotional purposes. Information may be provided to service providers that help us deliver text messages, but only as necessary to provide those services.

Opting out of promotional messages will not prevent us from sending essential transactional communications when permitted by law.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, services, or legal obligations.

Any changes will be posted on this page with a revised effective date. Your continued use of our website after an updated policy becomes effective indicates your acknowledgment of the revised policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, contact us at:

Velora Research
Arizona, United States
support@veloraresearch.com
veloraresearch.com